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Ticket #10672 (closed defect: fixed)

Opened 2 years ago

Last modified 13 months ago

Trac should use email notifications of bug changes

Reported by: tobhahn@… Owned by: jmpp@…
Priority: High Milestone:
Component: server/hosting Version:
Keywords: email ticket trac bugzilla Cc:
Port:

Description

trac should email various people (creator, owner, ...) when a ticket changes. The bugzilla behavior is what I would like to have. As a user, I would like to be able to report bugs, but with the current behavior I'm forced to check the trac website regularly to respond to requests for further explanantions, clarifications etc. This is very inefficient.

Change History

  Changed 2 years ago by dluke@…

I think the track settings:

always_notify_reporter = true always_notify_owner = true always_notify_updater = true

(under [notification])

Would probably be good

(along with setting smtp_server, smtp_from, smtp_enabled, smtp_replyto, stmp_port and perhaps setting mime_encoding = qp)

  Changed 2 years ago by kvv@…

  • status changed from new to assigned

  Changed 21 months ago by pipping@…

  • milestone set to Port Bugs

  Changed 21 months ago by jmpp@…

  • milestone Port Bugs deleted

This is not a port bug, removing milestone.

-jmpp

PS: This is a MacPorts long standing request and my top priority to report to macosforge admin personnel, as reported to Kevin on IRC conversations. However, I think there are duplicates to this entry, so I'll look to concentrate all requests into a single, well detailed one.

  Changed 16 months ago by nox@…

  • priority changed from Important to High
  • summary changed from trac should use email notifications of bug changes to Trac should use email notifications of bug changes

  Changed 13 months ago by wsiegrist@…

  • owner changed from kvv@… to wsiegrist@…
  • status changed from assigned to new

Can someone confirm if this is still not working as desired? I am taking over kvv's tickets on here.

  Changed 13 months ago by dluke@…

I can confirm that this is still not working as desired (unless you've changed something very recently).

  Changed 13 months ago by wsiegrist@…

  • status changed from new to assigned

I enabled always_notify_owner, always_notify_reporter, and always_notify_updater.

I also added macports-tickets@… as an "always_bcc" per jmpp's request.

What about mime_encoding? It should be defaulting to base64 currently. Do you want qp?

  Changed 13 months ago by dluke@…

I would set qp (as most of the traffic is going to be english/ascii), but I don't think it matters too much.

  Changed 13 months ago by wsiegrist@…

Well the setting only affects MP, so I'm willing to set it to whatever MP wants. You just said "perhaps" originally so I was checking if thats what you want.

  Changed 13 months ago by dluke@…

I would prefer it, but I don't speak for MP (and am not on portmgr), so I'll let them decide.

follow-up: ↓ 14   Changed 13 months ago by wsiegrist@…

smtp_always_cc is working now. Mail will go to macports-tickets. Can Macports management make the call on email encoding?

  Changed 13 months ago by wsiegrist@…

  • owner changed from wsiegrist@… to jmpp@…
  • status changed from assigned to new

in reply to: ↑ 12   Changed 13 months ago by jmpp@…

Replying to wsiegrist@apple.com:

smtp_always_cc is working now. Mail will go to macports-tickets. Can Macports management make the call on email encoding?

Text in tickets will (should) always be English, so setting qp for the mime encoding should be alright.

-jmpp

follow-up: ↓ 16   Changed 13 months ago by wsiegrist@…

Done. mime_encoding set to qp.

in reply to: ↑ 15   Changed 13 months ago by jmpp@…

  • status changed from new to closed
  • resolution set to fixed

Replying to wsiegrist@apple.com:

Done. mime_encoding set to qp.

Great! Closing ticket.

-jmpp

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