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Ticket #15483 (closed defect: fixed)

Opened 6 months ago

Last modified 3 months ago

Going back to a new ticket after an error

Reported by: ryandesign@… Owned by: wsiegrist@…
Priority: Normal Milestone:
Component: server/hosting Version:
Keywords: trac 0.11 Cc:
Port:

Description

If I submit a ticket without a short summary, I get this:

500 Internal Server Error (Tickets must contain a summary.)

Agreed; I should enter a short summary. But if I then click the browser's Back button, in Safari 3, it still just shows the error message. There seems to be no way to get back to the ticket I started, and I have to start all over again. In Firefox 2, when I go back, it reloads an empty ticket form.

Change History

Changed 6 months ago by wsiegrist@…

  • keywords trac 0.11 added
  • status changed from new to assigned
  • version 1.6.0 deleted

This is fixed by Trac 0.11. It happens because Trac uses the same URL to display the error but doesnt reprint the form. Firefox seems to handle the caching like you want it to even with an #id tag in the URL. What Safari does is reasonable, IMO, but unfortunate in this case. I do not see an easy workaround with 0.10.4 in the meantime (other than using FF to file tickets).

I'll hold onto this ticket to verify once we move to 0.11.

Changed 6 months ago by ryandesign@…

The behavior in Firefox is not much better than in Safari. In Firefox, it does take you back to the new ticket form, but the form is cleared. You still have to enter your ticket info from scratch.

Changed 3 months ago by wsiegrist@…

  • status changed from assigned to closed
  • resolution set to fixed

Fixed when we upgraded to Trac 0.11.

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