#35741 closed enhancement (fixed)
Don't add "Cc Me!" comment when "CcMe!" button is clicked
| Reported by: | ryandesign (Ryan Carsten Schmidt) | Owned by: | neverpanic (Clemens Lang) |
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| Priority: | Normal | Milestone: | |
| Component: | server/hosting | Version: | |
| Keywords: | Cc: | cooljeanius (Eric Gallager), larryv (Lawrence Velázquez), nerdling (Jeremy Lavergne) | |
| Port: |
Description
Is it possible to modify the "CcMe!" button in our Trac installation so that it does not insert a comment "Cc Me!" into the ticket? More than once, I've found tickets where users have written the comment "Cc Me!" into a ticket manually, expecting for this to cause them to be Cc'd.
Change History (12)
comment:1 Changed 12 years ago by wsiegrist@…
| Status: | new → assigned |
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comment:2 Changed 12 years ago by ryandesign (Ryan Carsten Schmidt)
Does a comment entry really have to be created? When we modify tickets normally, entering a comment is not required.
comment:4 Changed 10 years ago by ryandesign (Ryan Carsten Schmidt)
Is there really no solution? People keep making this mistake.
comment:6 Changed 10 years ago by larryv (Lawrence Velázquez)
It’s gotten worse lately. I do think it would be preferable to leave an empty comment, so there’s less confusion about what’s happening.
comment:8 Changed 9 years ago by jmroot (Joshua Root)
| Owner: | changed from wsiegrist@… to admin@… |
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| Status: | assigned → new |
comment:9 Changed 8 years ago by neverpanic (Clemens Lang)
| Owner: | changed from admin@… to cal@… |
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| Status: | new → assigned |
This can and will be done when we move the Trac installation.
comment:10 Changed 7 years ago by neverpanic (Clemens Lang)
| Cc: | larryv snc@… added; larryv snc@… removed |
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| Resolution: | → fixed |
| Status: | assigned → closed |
We moved to the new Trac. The Cc Me! button will no longer post the 'Cc Me!' text message into tickets. Feel free to try :)
comment:11 Changed 7 years ago by mf2k (Frank Schima)
| Cc: | mf2k added |
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comment:12 Changed 7 years ago by mf2k (Frank Schima)
| Cc: | mf2k removed |
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Hmm, a comment entry has to be created, but I suppose we might be able to just make them empty instead of containing text. Or make the text more explanatory.