A. Before you file a ticket .…

1. Check the Problem HotList

The Problem HotList contains possible solutions to problems that affect many MacPorts users. If a solution to your problem listed there works, don't file a ticket.

2. Search to see if a Trac ticket has already been filed.

Avoid filing duplicate bugs. Search for duplicates by:

• using the search bar that appears on each page;
• using ​the search page;
• browsing the list of categorised reports; or
• making an advanced search by constructing a ​custom query.

3. Is the problem an application error and not related to compiling and installing?

In general, application bugs should be reported to the developers of the app ("upstream"), not MacPorts. An application bug that affects a large number of MacPorts users might merit a MacPorts bug for informational purposes only, but this should be done sparingly.

4. Is the problem with a 'port upgrade' operation?

If so, try a 'port uninstall foo' and then reinstall. You might also want to run 'port -fR upgrade foo' to rebuild ports depending upon port foo.

B. How to file a ticket

Look at our ​official ticketing guidelines for up-to-date information on how to file proper tickets.